We primarily work with White Pine, which is our top choice for its beautiful grain, versatility, and ability to complement various finishes. White Pine allows us to craft pieces that are both durable and visually striking, making it perfect for our custom floating shelves and mantels. While White Pine is our specialty, if you have a specific wood in mind, feel free to ask—we’re happy to discuss other options based on availability.

Unlike mass-produced options, our shelves are handcrafted, which allows us to focus on quality and durability. Custom work also means we can create shelves in unique sizes, shapes, and finishes to perfectly complement your home.

While an exact match is not always possible, we can work together to match or complement the finish of your existing furniture. Simply provide a sample or a high-quality photo, and we’ll work to achieve a close match to your desired look.

Our floating shelves are designed to be strong and functional. According to the bracket manufacturer, they can support up to 80 lbs if securely mounted into wall studs. If mounted with wall anchors, the weight capacity will vary based on the type and strength of the anchor used. We recommend consulting with us or a professional if you have specific weight needs, and we can guide you to the best setup for maximum stability.

Yes, all of our floating shelves come with high-quality mounting brackets designed to ensure secure and stable installation. We include the brackets along with detailed instructions to make installation as easy as possible. If you have questions about specific wall types or weight support, feel free to ask, and we’ll be happy to help ensure a smooth setup.

Absolutely! We can create shelves with unique edge styles (such as live edges, rounded edges or chamfered edges) and in custom shapes to fit specific design needs. Just let us know your vision, and we’ll work with you to bring it to life.

Yes, we can incorporate unique features like integrated lighting into our custom shelves! Adding lighting can enhance the display, highlight decorative items, and create a warm ambiance in any room. We offer options for LED lighting that can be embedded discreetly into the shelves. If you have a specific idea or style in mind, we’d be happy to discuss options and make recommendations that fit your vision and space.

To keep your shelves looking beautiful, dust them regularly with a soft cloth. If deeper cleaning is needed, use a damp cloth with a mild, non-abrasive cleaner. Avoid harsh chemicals or excessive moisture, as these can damage the wood over time.

For most installations, you’ll need a few basic tools: a level, a drill, a screwdriver, and a tape measure. We provide all necessary mounting hardware with each shelf, along with detailed instructions to make installation straightforward. If you’re unsure about any part of the installation, we’re here to guide you through it!

You can place a custom order by reaching out to us via our website’s contact form, or email. We’ll discuss your needs, finalize the design, and provide a quote. Once everything is set, we’ll begin crafting your piece!

Turnaround time depends on the size and complexity of the project, but generally, custom orders are completed within 3–4 weeks. We’ll provide an estimated timeline when you place your order and keep you updated on progress.

We offer several convenient pickup locations, including Peterborough, Whitby, Mississauga, Vaughan, Newmarket, and Barrie. Occasionally, we also have pickup options in Ottawa, Hamilton, Milton, and Kitchener. If you need a different location in between, just let us know—we’re happy to work with you to arrange a suitable spot.

Yes, we can arrange shipping; however, due to the weight and solid wood construction of our shelves and mantels, shipping can be quite costly and is the customer’s responsibility. For this reason, many customers prefer local pickup or delivery options when available. If you’d like an estimate on shipping costs to your location, feel free to reach out, and we can provide a quote based on the size and destination.

Our preferred payment methods are e-transfer for the deposit and cash upon pickup. We also accept credit cards if needed, though please note that additional fees may apply. If you have specific questions about payment, feel free to reach out, and we’ll be happy to assist!

Yes, we require a deposit to begin work on custom orders. This deposit covers materials and ensures we can start crafting your project. The remaining balance is due upon completion.

If you have any questions or need assistance, feel free to reach out to us via our contact form on the website, email us directly at info@maplecrestwood.com, or give us a call at 705-998-2951. We’re here to help and will get back to you as quickly as possible!